Habaqa / Help
A person answers this address.
Email hello@habaqa.com and tell us what happened. If it is about your account, write from the address you signed up with so we can find you.
The quick answers
I cannot sign in
Use the same email you signed up with. Forgot the password? Press Forgot password on the sign-in page. If the email does not arrive, check spam, then write to us from that address.
My customer says the invoice link does not open
The link works in any browser with no app needed. Send it again from the invoice page, and check the number or email it went to.
I made a mistake on an invoice
Edit it while it is unpaid, or issue a new one. Paid invoices stay as they are, because they are your record.
I applied for a grant and cannot find it
Sign in with the email you applied with. The application sits on its own tab inside your business, with where it has got to.
I am an investor and my access has stopped
Check your subscription on your account page. If it lapsed, the register closes until it is active again, and the businesses that accepted you are still there when you come back.
I want my account deleted
Account page, delete. Everything is hidden straight away, you have 30 days to change your mind, and then it is erased.
How to reach us
hello@habaqa.com, for anything at all.
What to put in it
What you were doing when it went wrong, and the email on your account. That one sentence saves a day.
Report a problem
Something broken, or a business or investor behaving badly. Same address, and we act on it.